Booking & Availability
How far in advance should we Book?
We recommend booking as early as possible, especially for weddings and peak event seasons. Many clients reserve their dates several months in advance to ensure availability. If your event is approaching soon, feel free to reach out – we’ll always do our best to accommodate last-minute request.
Do you travel to different locations?
Yes. Rare Moments serves events throughout Long Island and NYC regions, and can travel to select destinations depending on the event. Travel fees may apply for locations outside our primary service area.
How do we reserve our date?
To secure your event date, simply submit an inquiry through our website. We will work on confirming availability for your date.
Once availability is confirmed, we’ll guide you through the next steps, including your proposal, contract and booking details. Your date is officially secured once the agreement is signed and the required deposit is received.
Working with your Venue and Planner
How does Rare Moments coordinate with venues and event planners?
Rare Moments works closely with event planners and venues to ensure a smooth and seamless setup. Prior to the event, we confirm layout details, timing, and any logistical considerations so the experience integrates naturally into the celebration without disrupting the flow of the event.
When do you arrive for setup?
Our team typically arrives well before the scheduled start time to allow for proper setup and testing. This ensure the experience is fully prepared and ready for guests when the event begins.
Is Rare Moments insured?
Yes. Rare Moments maintains appropriate business insurance, and certificates of insurance can be provided to venues upon request. We understand that many venues require documentation and we are happy to provide it as part of our event preparation.
Do you require power or internet at the venue?
Rare Moments experiences are designed to be fully self-contained, allowing our setups to operate independently when needed.
When venue power or internet is available, we are happy to utilize it to enhance performance and sharing speed. However, our equipment is prepared to operate seamlessly without relying on venue utilities, ensuring the experience remains smooth and uninterrupted.
How much space is required for the 360 experience?
Our 360 experience typically requires a 10×10 foot space to allow guest to comfortably step onto the platform and interact safely with the rotating camera. We’ll work with your venue or event planner to ensure the setup fits seamlessly into the event layout.
The Experience
What makes Rare Moments different from a traditional photobooth?
Rare Moments was designed to be more than a standard photobooth. Our experiences are thoughtfully curated to complement the aesthetic of your event while creating an engaging and memorable moment for guest. From the visual setup to the guest interaction, every detail is designed to feel elevated and seamless.
How does the 360 photobooth work?
Guest step onto a platform while a rotating camera arm circles around them, capturing a dynamic slow-motion video from every angle. Guest can pose, dance, or celebrate while the camera records the moment.
Within seconds, the video is processed with effects and ready to share digitally through text, email, or QR code – allowing guest to instantly relive and share the experience.
How does the Social Photobooth work?
The Rare Moments social photobooth allows guests to capture photos, GIFs or short videos using a modern touch-screen setup.
Guests simply step in front of the camera, follow the on-screen prompts, and capture their moment. Once finished, their photos or videos are instantly available through digital sharing options such as text message, email or QR code.
The experience is designed to be simple, interactive, and natural part of the celebration.
What type of events do you serve?
Rare Moments provides experiences for weddings, corporate events, milestone celebrations, brand activations, and private parties. Our goal is to enhance any gathering where guests come together to celebrate and create lasting memories.
How long is the experience available during the event?
Most events reserve the experience for 2-4 hours, depending on the size and flow of the celebration. We’ll help you determine the ideal duration based on your guest count and event timeline.
How do guest receive their videos or photos?
Guests receive their videos instantly through digital sharing options such as text message, email or QR code. This allows them to easily download and share their moments on social media in real time.
For select experiences, on-site printing may also be available, allowing guests to take home a physical keepsake from the celebration.
Do you provide an on-site attendant?
Yes. Every Rare Moments experience includes a professional attendant who manages the setup, assists guest, and ensures everything runs smoothly throughout the event.
After the Event
Will we receive access to the photos or videos after the event?
Yes. After the event, hosts receive access to the collection of captured photos or videos from the experience. This allows you to revisit and enjoy the moments your guests created throughout the celebration.
For experiences that include on-site printing, hosts may also receive a keepsake photo album featuring prints captured through the event.
How quickly are the photos or videos or available?
Guests typically receive their photos or videos instantly during the event through the digital sharing options. Hosts receive access to the full collection shortly after the event.
Can guests still access their photos or videos after the event?
Yes. Guests who received their photos or videos during the event through text, email or QR code can continue to access their files up to 90 days after the celebration.